MBBI - Amazon

Amazon scores 97% and is ranked 1st overall. It is 1st in the Online Retail sector. Amazon's strengths are Dependability, Preference and Awareness. Its weaknesses are SEO, ESG and Brandwatch.

Factor Score Rank Percentile Sector Rank Sector Percentile
Dependability 97% 1st 1% 1st 10%
Preference 97% 1st 1% 1st 10%
Awareness 97% 1st 1% 1st 10%
Usage / Satisfaction 97% 1st 1% 1st 10%
CX 97% 1st 1% 1st 10%
Attitudinal Variables 95% 3rd 2% 1st 10%
Purpose 92% 2nd 1% 2nd 20%
Social Media 86% 10th 6% 1st 10%
Quality / Value 82% 16th 10% 1st 10%
SEO 76% 25th 16% 3rd 30%
ESG 72% 21st 13% 3rd 30%
Brandwatch 69% 39th 25% 4th 40%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 33% 2nd 1% 1st 10%
Accessible 55% 1st 1% 1st 10%
Trustworthy 23% 35th 22% 2nd 20%
Relevant 36% 1st 1% 1st 10%
Friendly 19% 61st 39% 5th 50%
Innovative 28% 16th 10% 2nd 20%
For People Like Me 39% 3rd 2% 1st 10%
Dynamic 22% 3rd 2% 1st 10%
Customer Focused 30% 12th 8% 2nd 20%
Premium 12% 57th 36% 4th 40%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 37% 2nd 1% 1st 10%
Values 18% 2nd 1% 2nd 20%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 49% 1st 1% 1st 10%
Have Your Back 45% 1st 1% 1st 10%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 43% 1st 1% 1st 10%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 1,583,073 11th 7% 2nd 20%
Youtube Subscribers 500,000 12th 8% 1st 10%
Facebook Likes 5,646,345 28th 18% 3rd 30%
Facebook Followers 5,504,272 29th 18% 3rd 30%
Mentions 3,000,000 7th 4% 1st 10%
Authors 1,000,000 7th 4% 1st 10%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 8% 111th 70% 7th 70%
Negative Sentiment 14% 105th 66% 6th 60%
Neutral Sentiment 78% 42nd 27% 4th 40%
Sadnesss 3% 113th 72% 6th 60%
Surprise 0% 158th 100% 10th 100%
Anger 10% 107th 68% 7th 70%
Disgust 2% 111th 70% 6th 60%
Fear 1% 130th 82% 8th 80%
Joy 12% 95th 60% 6th 60%
Neutral 72% 31st 20% 2nd 20%
Female 42% 78th 50% 8th 80%
Male 58% 89th 56% 4th 40%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 71% 154th 97% 10th 100%
Search Engine Rankings 246 148th 94% 9th 90%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 93% 1st 1% 1st 10%
Logo Recognition 93% 14th 9% 2nd 20%
Advertising Seen 50% 2nd 1% 1st 10%
Recommend 61% 1st 1% 1st 10%
Net Positive Impression 65% 14th 9% 1st 10%
Net Negative Impression 20% 21st 13% 2nd 20%
Spoken About 63% 1st 1% 1st 10%
Positive Direction 26% 3rd 2% 1st 10%
Sponsorship 14% 5th 3% 1st 10%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 80% 1st 1% 1st 10%
Most Likely To Consider 55% 1st 1% 1st 10%
Current Customer Of 75% 1st 1% 1st 10%
Ever Customer Of 87% 2nd 1% 1st 10%
Satisfied 86% 12th 8% 4th 40%
Dissatisfied 5% 84th 53% 7th 70%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 27% 30th 19% 3rd 30%
Very Poor Quality 2% 88th 56% 6th 60%
Good Value 84% 2nd 1% 1st 10%
Poor Value 9% 122nd 77% 8th 80%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 57% 1st 1% 1st 10%
Negative Impression 20% 13th 8% 2nd 20%
Trust To Do The Right Thing 38% 2nd 1% 1st 10%
Not Trust To Do The Right Thing 30% 6th 4% 2nd 20%
Environment 23% 5th 3% 1st 10%
Social 21% 6th 4% 2nd 20%
Proud To Work For 27% 7th 4% 2nd 20%
Embarrassed To Work For 21% 7th 4% 2nd 20%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 100% 16th 10% 2nd 20%
Best-Practices 83% 100th 64% 7th 70%
Performance 88% 14th 9% 2nd 20%
Good Experience 65% 1st 1% 1st 10%
Bad Experience 8% 40th 25% 5th 50%
Fit Online 73% 1st 1% 1st 10%