MBBI - BBC iPlayer

BBC iPlayer scores 81% and is ranked 13th overall. It is 4th in the Online sector. BBC iPlayer's strengths are SEO, Awareness and Attitudinal Variables. Its weaknesses are Social Media, Dependability and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
SEO 87% 6th 4% 6th 60%
Awareness 86% 13th 8% 4th 40%
Attitudinal Variables 83% 14th 9% 2nd 20%
Purpose 80% 10th 6% 2nd 20%
CX 75% 9th 6% 4th 40%
Quality / Value 71% 51st 32% 5th 50%
Brandwatch 71% 28th 18% 1st 10%
ESG 70% 29th 18% 1st 10%
Usage / Satisfaction 66% 33rd 21% 5th 50%
Social Media 62% 59th 37% 9th 90%
Dependability 60% 12th 8% 2nd 20%
Preference 50% 21st 13% 3rd 30%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 12% 41st 26% 4th 40%
Accessible 43% 15th 9% 5th 50%
Trustworthy 28% 16th 10% 1st 10%
Relevant 29% 15th 9% 5th 50%
Friendly 24% 30th 19% 1st 10%
Innovative 15% 40th 25% 5th 50%
For People Like Me 29% 23rd 15% 2nd 20%
Dynamic 13% 23rd 15% 4th 40%
Customer Focused 23% 45th 28% 3rd 30%
Premium 11% 62nd 39% 2nd 20%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 30% 5th 3% 1st 10%
Values 13% 18th 11% 3rd 30%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 26% 9th 6% 1st 10%
Have Your Back 17% 15th 9% 3rd 30%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 12% 21st 13% 3rd 30%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 707,451 15th 9% 7th 70%
Youtube Subscribers 0 158th 100% 10th 100%
Facebook Likes 1,000,000 62nd 39% 8th 80%
Facebook Followers 1,000,000 62nd 39% 9th 90%
Mentions 34,000 40th 25% 9th 90%
Authors 21,000 38th 24% 9th 90%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 20% 25th 16% 1st 10%
Negative Sentiment 9% 127th 80% 10th 100%
Neutral Sentiment 71% 75th 47% 7th 70%
Sadnesss 10% 33rd 21% 5th 50%
Surprise 2% 9th 6% 1st 10%
Anger 12% 90th 57% 7th 70%
Disgust 2% 111th 70% 9th 90%
Fear 3% 49th 31% 5th 50%
Joy 25% 39th 25% 3rd 30%
Neutral 46% 101st 64% 7th 70%
Female 42% 78th 50% 6th 60%
Male 58% 89th 56% 7th 70%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 98% 22nd 14% 1st 10%
Search Engine Rankings 203 150th 95% 4th 40%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 87% 41st 26% 7th 70%
Logo Recognition 88% 24th 15% 6th 60%
Advertising Seen 34% 12th 8% 2nd 20%
Recommend 39% 14th 9% 5th 50%
Net Positive Impression 64% 17th 11% 2nd 20%
Net Negative Impression 10% 70th 44% 5th 50%
Spoken About 24% 17th 11% 6th 60%
Positive Direction 21% 7th 4% 1st 10%
Sponsorship 3% 59th 37% 7th 70%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 56% 16th 10% 5th 50%
Most Likely To Consider 10% 35th 22% 5th 50%
Current Customer Of 42% 8th 5% 6th 60%
Ever Customer Of 8% 133rd 84% 6th 60%
Satisfied 92% 4th 3% 2nd 20%
Dissatisfied 1% 148th 94% 9th 90%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 27% 31st 20% 2nd 20%
Very Poor Quality 5% 27th 17% 4th 40%
Good Value 64% 54th 34% 5th 50%
Poor Value 15% 64th 41% 4th 40%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 41% 14th 9% 4th 40%
Negative Impression 10% 49th 31% 7th 70%
Trust To Do The Right Thing 28% 14th 9% 1st 10%
Not Trust To Do The Right Thing 12% 44th 28% 8th 80%
Environment 11% 31st 20% 2nd 20%
Social 17% 14th 9% 1st 10%
Proud To Work For 27% 5th 3% 1st 10%
Embarrassed To Work For 8% 55th 35% 8th 80%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 100% 16th 10% 2nd 20%
Best-Practices 92% 56th 36% 6th 60%
Performance 62% 61st 39% 9th 90%
Good Experience 42% 9th 6% 4th 40%
Bad Experience 8% 38th 24% 5th 50%
Fit Online 35% 15th 9% 8th 80%