MBBI - Chase

Chase scores 47% and is ranked 127th overall. It is 11th in the Financial Services sector. Chase's strengths are CX, Quality / Value and Brandwatch. Its weaknesses are SEO, Usage / Satisfaction and Dependability.

Factor Score Rank Percentile Sector Rank Sector Percentile
CX 62% 36th 23% 3rd 18%
Quality / Value 57% 112th 71% 3rd 18%
Brandwatch 56% 124th 78% 15th 88%
Social Media 56% 86th 54% 5th 29%
Attitudinal Variables 54% 111th 70% 12th 71%
Awareness 53% 137th 87% 10th 59%
ESG 48% 120th 76% 10th 59%
Purpose 47% 104th 66% 9th 53%
Preference 40% 56th 35% 5th 29%
SEO 39% 141st 89% 17th 100%
Usage / Satisfaction 38% 146th 92% 9th 53%
Dependability 38% 125th 79% 12th 71%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 7% 83rd 53% 9th 53%
Accessible 13% 136th 86% 16th 94%
Trustworthy 10% 117th 74% 12th 71%
Relevant 12% 139th 88% 15th 88%
Friendly 8% 141st 89% 17th 100%
Innovative 24% 23rd 15% 7th 41%
For People Like Me 8% 146th 92% 16th 94%
Dynamic 16% 19th 12% 4th 24%
Customer Focused 11% 140th 89% 14th 82%
Premium 16% 37th 23% 1st 6%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 12% 95th 60% 9th 53%
Values 3% 115th 73% 12th 71%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 8% 106th 67% 9th 53%
Have Your Back 4% 139th 88% 13th 76%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 6% 56th 35% 5th 29%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 4,458 147th 93% 17th 100%
Youtube Subscribers 142 136th 86% 15th 88%
Facebook Likes 3,897,792 32nd 20% 1st 6%
Facebook Followers 3,898,970 32nd 20% 1st 6%
Mentions 19,000 50th 32% 2nd 12%
Authors 13,000 45th 28% 2nd 12%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 5% 143rd 91% 14th 82%
Negative Sentiment 29% 21st 13% 3rd 18%
Neutral Sentiment 66% 102nd 65% 14th 82%
Sadnesss 14% 18th 11% 2nd 12%
Surprise 0% 158th 100% 17th 100%
Anger 17% 57th 36% 7th 41%
Disgust 1% 140th 89% 14th 82%
Fear 1% 130th 82% 12th 71%
Joy 2% 152nd 96% 16th 94%
Neutral 65% 49th 31% 12th 71%
Female 33% 116th 74% 12th 71%
Male 67% 44th 28% 6th 35%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 93% 46th 29% 8th 47%
Search Engine Rankings 569,522 16th 10% 1st 6%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 35% 145th 92% 13th 76%
Logo Recognition 38% 142nd 90% 11th 65%
Advertising Seen 17% 55th 35% 5th 29%
Recommend 8% 127th 80% 9th 53%
Net Positive Impression 25% 129th 82% 9th 53%
Net Negative Impression 6% 97th 61% 15th 88%
Spoken About 10% 57th 36% 3rd 18%
Positive Direction 13% 29th 18% 2nd 12%
Sponsorship 1% 103rd 65% 10th 59%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 18% 121st 77% 9th 53%
Most Likely To Consider 7% 46th 29% 4th 24%
Current Customer Of 6% 95th 60% 8th 47%
Ever Customer Of 5% 142nd 90% 13th 76%
Satisfied 14% 152nd 96% 11th 65%
Dissatisfied 1% 142nd 90% 16th 94%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 10% 121st 77% 8th 47%
Very Poor Quality 1% 92nd 58% 16th 94%
Good Value 34% 134th 85% 9th 53%
Poor Value 7% 142nd 90% 17th 100%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 16% 99th 63% 6th 35%
Negative Impression 6% 81st 51% 13th 76%
Trust To Do The Right Thing 11% 100th 63% 10th 59%
Not Trust To Do The Right Thing 9% 62nd 39% 10th 59%
Environment 3% 119th 75% 14th 82%
Social 3% 140th 89% 13th 76%
Proud To Work For 11% 77th 49% 10th 59%
Embarrassed To Work For 7% 63rd 40% 10th 59%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 98% 30th 19% 7th 41%
Best-Practices 92% 56th 36% 8th 47%
Performance 70% 40th 26% 7th 41%
Good Experience 12% 115th 73% 10th 59%
Bad Experience 3% 89th 56% 15th 88%
Fit Online 21% 42nd 27% 4th 24%