MBBI - Halfords

Halfords scores 58% and is ranked 77th overall. It is 12th in the Retail sector. Halfords's strengths are Attitudinal Variables, Quality / Value and Brandwatch. Its weaknesses are Dependability, CX and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
Attitudinal Variables 72% 36th 23% 9th 43%
Quality / Value 70% 62nd 39% 16th 76%
Brandwatch 67% 47th 30% 10th 48%
Awareness 63% 89th 56% 12th 57%
Social Media 61% 63rd 40% 11th 52%
SEO 59% 84th 53% 9th 43%
ESG 59% 66th 42% 10th 48%
Usage / Satisfaction 56% 71st 45% 12th 57%
Purpose 47% 105th 66% 12th 57%
Dependability 41% 88th 56% 14th 67%
CX 33% 157th 99% 21st 100%
Preference 32% 145th 92% 18th 86%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 11% 48th 30% 8th 38%
Accessible 35% 28th 18% 9th 43%
Trustworthy 25% 26th 16% 9th 43%
Relevant 32% 7th 4% 2nd 10%
Friendly 28% 25th 16% 13th 62%
Innovative 7% 99th 63% 13th 62%
For People Like Me 22% 54th 34% 11th 52%
Dynamic 6% 73rd 46% 9th 43%
Customer Focused 27% 26th 16% 10th 48%
Premium 6% 95th 60% 13th 62%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 12% 91st 58% 8th 38%
Values 3% 124th 78% 16th 76%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 10% 83rd 53% 12th 57%
Have Your Back 6% 97th 61% 14th 67%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 1% 145th 92% 18th 86%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 63,180 81st 51% 15th 71%
Youtube Subscribers 26,100 55th 35% 12th 57%
Facebook Likes 240,084 102nd 65% 15th 71%
Facebook Followers 240,506 102nd 65% 15th 71%
Mentions 7,199 72nd 46% 13th 62%
Authors 5,936 62nd 39% 10th 48%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 10% 88th 56% 15th 71%
Negative Sentiment 11% 122nd 77% 15th 71%
Neutral Sentiment 79% 36th 23% 7th 33%
Sadnesss 3% 113th 72% 17th 81%
Surprise 0% 158th 100% 21st 100%
Anger 16% 65th 41% 9th 43%
Disgust 2% 111th 70% 15th 71%
Fear 1% 130th 82% 19th 90%
Joy 8% 117th 74% 17th 81%
Neutral 70% 36th 23% 5th 24%
Female 52% 35th 22% 7th 35%
Male 48% 125th 79% 15th 71%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 77% 144th 91% 16th 76%
Search Engine Rankings 46,684 79th 50% 13th 62%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 86% 54th 34% 8th 38%
Logo Recognition 43% 132nd 84% 18th 86%
Advertising Seen 10% 91st 58% 6th 29%
Recommend 16% 75th 47% 13th 62%
Net Positive Impression 48% 60th 38% 14th 67%
Net Negative Impression 8% 88th 56% 8th 38%
Spoken About 6% 89th 56% 14th 67%
Positive Direction 5% 101st 64% 12th 57%
Sponsorship 2% 64th 41% 2nd 10%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 30% 72nd 46% 10th 48%
Most Likely To Consider 1% 130th 82% 16th 76%
Current Customer Of 6% 99th 63% 12th 57%
Ever Customer Of 36% 47th 30% 8th 38%
Satisfied 73% 71st 45% 12th 57%
Dissatisfied 5% 74th 47% 5th 24%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 22% 50th 32% 9th 43%
Very Poor Quality 2% 87th 55% 7th 33%
Good Value 66% 45th 28% 10th 48%
Poor Value 17% 51st 32% 6th 29%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 18% 88th 56% 14th 67%
Negative Impression 3% 123rd 78% 13th 62%
Trust To Do The Right Thing 12% 88th 56% 11th 52%
Not Trust To Do The Right Thing 4% 121st 77% 7th 33%
Environment 4% 109th 69% 11th 52%
Social 5% 93rd 59% 11th 52%
Proud To Work For 9% 111th 70% 11th 52%
Embarrassed To Work For 2% 138th 87% 15th 71%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 55% 157th 99% 21st 100%
Best-Practices 92% 56th 36% 6th 29%
Performance 22% 153rd 98% 20th 95%
Good Experience 17% 85th 54% 12th 57%
Bad Experience 4% 83rd 53% 4th 19%
Fit Online 10% 126th 80% 13th 62%