MBBI - Holland & Barrett

Holland & Barrett scores 61% and is ranked 63rd overall. It is 9th in the Grocery sector. Holland & Barrett's strengths are SEO, Awareness and CX. Its weaknesses are Social Media, Dependability and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
SEO 73% 32nd 20% 2nd 17%
Awareness 68% 63rd 40% 10th 83%
CX 67% 24th 15% 3rd 25%
Brandwatch 64% 71st 45% 1st 8%
Purpose 61% 42nd 27% 10th 83%
Usage / Satisfaction 59% 60th 38% 10th 83%
Quality / Value 57% 109th 69% 11th 92%
Attitudinal Variables 57% 96th 61% 10th 83%
ESG 56% 84th 53% 10th 83%
Social Media 52% 100th 63% 11th 92%
Dependability 42% 81st 51% 10th 83%
Preference 32% 147th 93% 10th 83%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 6% 110th 70% 8th 67%
Accessible 13% 142nd 90% 11th 92%
Trustworthy 17% 68th 43% 6th 50%
Relevant 17% 87th 55% 9th 75%
Friendly 21% 46th 29% 10th 83%
Innovative 9% 79th 50% 5th 42%
For People Like Me 13% 109th 69% 10th 83%
Dynamic 3% 140th 89% 10th 83%
Customer Focused 17% 69th 44% 10th 83%
Premium 14% 42nd 27% 4th 33%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 20% 39th 25% 9th 75%
Values 6% 58th 37% 10th 83%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 11% 79th 50% 10th 83%
Have Your Back 7% 88th 56% 10th 83%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 1% 147th 93% 10th 83%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 55,074 88th 56% 10th 83%
Youtube Subscribers 4,750 97th 61% 10th 83%
Facebook Likes 515,954 78th 49% 8th 67%
Facebook Followers 522,200 78th 49% 8th 67%
Mentions 1,022 120th 76% 11th 92%
Authors 646 117th 74% 11th 92%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 17% 39th 25% 2nd 17%
Negative Sentiment 21% 58th 37% 8th 67%
Neutral Sentiment 62% 124th 78% 9th 75%
Sadnesss 4% 98th 62% 12th 100%
Surprise 0% 158th 100% 12th 100%
Anger 11% 101st 64% 12th 100%
Disgust 8% 29th 18% 7th 58%
Fear 5% 12th 8% 2nd 17%
Joy 19% 54th 34% 2nd 17%
Neutral 53% 76th 48% 7th 58%
Female 51% 38th 24% 1st 8%
Male 49% 123rd 78% 12th 100%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 85% 98th 62% 9th 75%
Search Engine Rankings 6,350 126th 80% 11th 92%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 83% 72nd 46% 10th 83%
Logo Recognition 83% 35th 22% 10th 83%
Advertising Seen 12% 80th 51% 10th 83%
Recommend 16% 74th 47% 10th 83%
Net Positive Impression 35% 92nd 58% 10th 83%
Net Negative Impression 10% 72nd 46% 11th 92%
Spoken About 8% 72nd 46% 10th 83%
Positive Direction 5% 106th 67% 10th 83%
Sponsorship 0% 144th 91% 10th 83%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 38% 38th 24% 10th 83%
Most Likely To Consider 1% 141st 89% 10th 83%
Current Customer Of 8% 84th 53% 10th 83%
Ever Customer Of 57% 19th 12% 10th 83%
Satisfied 53% 124th 78% 11th 92%
Dissatisfied 8% 50th 32% 7th 58%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 19% 65th 41% 6th 50%
Very Poor Quality 1% 89th 56% 9th 75%
Good Value 44% 106th 67% 10th 83%
Poor Value 29% 19th 12% 2nd 17%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 23% 60th 38% 10th 83%
Negative Impression 11% 42nd 27% 9th 75%
Trust To Do The Right Thing 17% 52nd 33% 10th 83%
Not Trust To Do The Right Thing 9% 60th 38% 10th 83%
Environment 11% 29th 18% 10th 83%
Social 8% 54th 34% 10th 83%
Proud To Work For 12% 64th 41% 9th 75%
Embarrassed To Work For 8% 59th 37% 8th 67%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 94% 56th 35% 4th 33%
Best-Practices 92% 56th 36% 6th 50%
Performance 93% 6th 4% 1st 8%
Good Experience 18% 73rd 46% 10th 83%
Bad Experience 4% 72nd 46% 11th 92%
Fit Online 19% 56th 35% 6th 50%