MBBI - HSBC

HSBC scores 58% and is ranked 79th overall. It is 3rd in the Financial Services sector. HSBC's strengths are SEO, Social Media and Awareness. Its weaknesses are Usage / Satisfaction, Dependability and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
SEO 75% 28th 18% 1st 6%
Social Media 69% 43rd 27% 1st 6%
Awareness 65% 77th 49% 4th 24%
Brandwatch 63% 77th 49% 8th 47%
Attitudinal Variables 60% 79th 50% 4th 24%
CX 57% 68th 43% 7th 41%
Quality / Value 50% 132nd 84% 11th 65%
ESG 49% 115th 73% 8th 47%
Purpose 47% 107th 68% 10th 59%
Usage / Satisfaction 44% 131st 83% 5th 29%
Dependability 44% 72nd 46% 6th 35%
Preference 42% 47th 30% 3rd 18%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 15% 22nd 14% 1st 6%
Accessible 19% 102nd 65% 6th 35%
Trustworthy 20% 46th 29% 4th 24%
Relevant 12% 135th 85% 13th 76%
Friendly 12% 102nd 65% 8th 47%
Innovative 11% 62nd 39% 10th 59%
For People Like Me 15% 93rd 59% 5th 29%
Dynamic 8% 53rd 34% 10th 59%
Customer Focused 12% 133rd 84% 12th 71%
Premium 14% 41st 26% 2nd 12%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 11% 114th 72% 10th 59%
Values 4% 100th 63% 9th 53%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 13% 67th 42% 5th 29%
Have Your Back 7% 78th 49% 6th 35%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 7% 47th 30% 3rd 18%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 101,050 61st 39% 5th 29%
Youtube Subscribers 8,110 80th 51% 6th 35%
Facebook Likes 2,986,614 35th 22% 2nd 12%
Facebook Followers 2,988,312 35th 22% 2nd 12%
Mentions 43,000 36th 23% 1st 6%
Authors 17,000 42nd 27% 1st 6%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 4% 147th 93% 15th 88%
Negative Sentiment 26% 32nd 20% 4th 24%
Neutral Sentiment 70% 78th 49% 11th 65%
Sadnesss 1% 148th 94% 16th 94%
Surprise 0% 158th 100% 17th 100%
Anger 4% 149th 94% 16th 94%
Disgust 1% 140th 89% 14th 82%
Fear 1% 130th 82% 12th 71%
Joy 2% 152nd 96% 16th 94%
Neutral 91% 6th 4% 2nd 12%
Female 34% 114th 73% 11th 65%
Male 66% 50th 32% 8th 47%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 92% 59th 37% 12th 71%
Search Engine Rankings 5,484 128th 81% 17th 100%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 87% 39th 25% 3rd 18%
Logo Recognition 63% 57th 36% 4th 24%
Advertising Seen 17% 54th 34% 4th 24%
Recommend 10% 107th 68% 4th 24%
Net Positive Impression 29% 114th 72% 6th 35%
Net Negative Impression 23% 18th 11% 3rd 18%
Spoken About 9% 62nd 39% 4th 24%
Positive Direction 6% 87th 55% 9th 53%
Sponsorship 10% 10th 6% 3rd 18%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 22% 102nd 65% 5th 29%
Most Likely To Consider 7% 47th 30% 5th 29%
Current Customer Of 12% 71st 45% 5th 29%
Ever Customer Of 19% 105th 66% 5th 29%
Satisfied 25% 145th 92% 5th 29%
Dissatisfied 11% 35th 22% 2nd 12%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 11% 116th 73% 4th 24%
Very Poor Quality 5% 28th 18% 5th 29%
Good Value 37% 127th 80% 7th 41%
Poor Value 20% 40th 25% 5th 29%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 17% 93rd 59% 4th 24%
Negative Impression 13% 27th 17% 3rd 18%
Trust To Do The Right Thing 14% 77th 49% 6th 35%
Not Trust To Do The Right Thing 16% 24th 15% 2nd 12%
Environment 6% 69th 44% 5th 29%
Social 7% 61st 39% 6th 35%
Proud To Work For 15% 51st 32% 4th 24%
Embarrassed To Work For 11% 33rd 21% 3rd 18%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 98% 30th 19% 7th 41%
Best-Practices 75% 132nd 84% 14th 82%
Performance 76% 29th 19% 5th 29%
Good Experience 15% 93rd 59% 5th 29%
Bad Experience 9% 27th 17% 5th 29%
Fit Online 12% 105th 66% 12th 71%