MBBI - John Lewis
John Lewis scores 77% and is ranked 18th overall. It is 1st in the Retail sector. John Lewis's strengths are Attitudinal Variables, Quality / Value and ESG. Its weaknesses are Dependability, Preference and CX.
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Leader |
21% |
11th |
7% |
3rd |
14% |
| Accessible |
23% |
75th |
47% |
16th |
76% |
| Trustworthy |
40% |
3rd |
2% |
2nd |
10% |
| Relevant |
23% |
37th |
23% |
12th |
57% |
| Friendly |
33% |
13th |
8% |
7th |
33% |
| Innovative |
14% |
45th |
28% |
3rd |
14% |
| For People Like Me |
24% |
48th |
30% |
10th |
48% |
| Dynamic |
12% |
28th |
18% |
3rd |
14% |
| Customer Focused |
38% |
1st |
1% |
1st |
5% |
| Premium |
53% |
1st |
1% |
1st |
5% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Purpose |
18% |
46th |
29% |
3rd |
14% |
| Values |
9% |
32nd |
20% |
2nd |
10% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Can Rely On |
22% |
18th |
11% |
1st |
5% |
| Have Your Back |
13% |
27th |
17% |
2nd |
10% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| One Preferred |
15% |
13th |
8% |
1st |
5% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Twitter Followers |
410,097 |
24th |
15% |
2nd |
10% |
| Youtube Subscribers |
171,000 |
23rd |
15% |
4th |
19% |
| Facebook Likes |
1,453,735 |
50th |
32% |
5th |
24% |
| Facebook Followers |
1,426,434 |
51st |
32% |
5th |
24% |
| Mentions |
15,000 |
53rd |
34% |
6th |
29% |
| Authors |
9,710 |
48th |
30% |
6th |
29% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Positive Sentiment |
45% |
4th |
3% |
2nd |
10% |
| Negative Sentiment |
4% |
152nd |
96% |
21st |
100% |
| Neutral Sentiment |
51% |
148th |
94% |
19th |
90% |
| Sadnesss |
2% |
129th |
82% |
20th |
95% |
| Surprise |
0% |
158th |
100% |
21st |
100% |
| Anger |
3% |
153rd |
97% |
21st |
100% |
| Disgust |
0% |
158th |
100% |
21st |
100% |
| Fear |
3% |
49th |
31% |
7th |
33% |
| Joy |
7% |
123rd |
78% |
19th |
90% |
| Neutral |
85% |
12th |
8% |
1st |
5% |
| Female |
65% |
14th |
9% |
3rd |
15% |
| Male |
35% |
148th |
94% |
20th |
95% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| On-Site Seo |
92% |
59th |
37% |
5th |
24% |
| Search Engine Rankings |
10,120 |
122nd |
77% |
19th |
90% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Unpromted Awareness |
87% |
37th |
23% |
4th |
19% |
| Logo Recognition |
44% |
128th |
81% |
14th |
67% |
| Advertising Seen |
10% |
89th |
56% |
5th |
24% |
| Recommend |
24% |
41st |
26% |
3rd |
14% |
| Net Positive Impression |
66% |
9th |
6% |
3rd |
14% |
| Net Negative Impression |
6% |
99th |
63% |
11th |
52% |
| Spoken About |
12% |
44th |
28% |
5th |
24% |
| Positive Direction |
8% |
62nd |
39% |
6th |
29% |
| Sponsorship |
2% |
76th |
48% |
4th |
19% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Ever Choose To Use |
31% |
65th |
41% |
8th |
38% |
| Most Likely To Consider |
11% |
33rd |
21% |
4th |
19% |
| Current Customer Of |
12% |
70th |
44% |
9th |
43% |
| Ever Customer Of |
34% |
55th |
35% |
11th |
52% |
| Satisfied |
83% |
20th |
13% |
3rd |
14% |
| Dissatisfied |
2% |
131st |
83% |
17th |
81% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Very Good Quality |
52% |
1st |
1% |
1st |
5% |
| Very Poor Quality |
0% |
142nd |
90% |
16th |
76% |
| Good Value |
70% |
32nd |
20% |
8th |
38% |
| Poor Value |
20% |
41st |
26% |
4th |
19% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Positive Impression |
29% |
44th |
28% |
2nd |
10% |
| Negative Impression |
4% |
104th |
66% |
8th |
38% |
| Trust To Do The Right Thing |
24% |
22nd |
14% |
1st |
5% |
| Not Trust To Do The Right Thing |
3% |
131st |
83% |
12th |
57% |
| Environment |
11% |
28th |
18% |
2nd |
10% |
| Social |
15% |
18th |
11% |
1st |
5% |
| Proud To Work For |
22% |
16th |
10% |
1st |
5% |
| Embarrassed To Work For |
1% |
152nd |
96% |
18th |
86% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Accessibility |
93% |
60th |
38% |
5th |
24% |
| Best-Practices |
83% |
100th |
64% |
12th |
57% |
| Performance |
37% |
133rd |
85% |
17th |
81% |
| Good Experience |
29% |
27th |
17% |
1st |
5% |
| Bad Experience |
2% |
123rd |
78% |
11th |
52% |
| Fit Online |
20% |
50th |
32% |
4th |
19% |