MBBI - Lloyds Pharmacy

Lloyds Pharmacy scores 55% and is ranked 90th overall. It is 16th in the Retail sector. Lloyds Pharmacy's strengths are Quality / Value, Brandwatch and ESG. Its weaknesses are Social Media, Dependability and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
Quality / Value 71% 53rd 34% 12th 57%
Brandwatch 65% 64th 41% 13th 62%
ESG 65% 50th 32% 7th 33%
Attitudinal Variables 62% 72nd 46% 17th 81%
Awareness 61% 109th 69% 15th 71%
SEO 55% 104th 66% 16th 76%
Usage / Satisfaction 52% 90th 57% 17th 81%
Purpose 47% 108th 68% 13th 62%
CX 46% 126th 80% 16th 76%
Social Media 43% 130th 82% 19th 90%
Dependability 41% 82nd 52% 12th 57%
Preference 32% 152nd 96% 20th 95%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 4% 141st 89% 18th 86%
Accessible 30% 46th 29% 13th 62%
Trustworthy 27% 18th 11% 7th 33%
Relevant 23% 41st 26% 13th 62%
Friendly 22% 41st 26% 15th 71%
Innovative 4% 152nd 96% 21st 100%
For People Like Me 18% 73rd 46% 15th 71%
Dynamic 3% 131st 83% 19th 90%
Customer Focused 24% 40th 25% 14th 67%
Premium 5% 121st 77% 16th 76%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 12% 96th 61% 10th 48%
Values 3% 130th 82% 17th 81%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 10% 89th 56% 13th 62%
Have Your Back 7% 79th 50% 11th 52%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 1% 152nd 96% 20th 95%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 30,742 106th 67% 18th 86%
Youtube Subscribers 25 138th 87% 17th 81%
Facebook Likes 130,223 110th 70% 17th 81%
Facebook Followers 131,388 112th 71% 17th 81%
Mentions 694 129th 82% 18th 86%
Authors 374 127th 80% 18th 86%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 9% 99th 63% 16th 76%
Negative Sentiment 12% 118th 75% 13th 62%
Neutral Sentiment 79% 36th 23% 7th 33%
Sadnesss 1% 148th 94% 21st 100%
Surprise 0% 158th 100% 21st 100%
Anger 33% 16th 10% 3rd 14%
Disgust 1% 140th 89% 18th 86%
Fear 4% 26th 16% 5th 24%
Joy 13% 87th 55% 14th 67%
Neutral 48% 94th 59% 11th 52%
Female 39% 95th 61% 17th 85%
Male 61% 69th 44% 6th 29%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 91% 65th 41% 6th 29%
Search Engine Rankings 83,617 55th 35% 6th 29%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 83% 69th 44% 9th 43%
Logo Recognition 44% 126th 80% 12th 57%
Advertising Seen 6% 112th 71% 11th 52%
Recommend 11% 105th 66% 19th 90%
Net Positive Impression 41% 80th 51% 18th 86%
Net Negative Impression 6% 104th 66% 12th 57%
Spoken About 6% 94th 59% 15th 71%
Positive Direction 4% 126th 80% 17th 81%
Sponsorship 1% 114th 72% 9th 43%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 26% 83rd 53% 13th 62%
Most Likely To Consider 1% 144th 91% 18th 86%
Current Customer Of 5% 113th 72% 16th 76%
Ever Customer Of 30% 64th 41% 13th 62%
Satisfied 61% 114th 72% 21st 100%
Dissatisfied 7% 56th 35% 2nd 10%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 17% 80th 51% 18th 86%
Very Poor Quality 1% 115th 73% 11th 52%
Good Value 61% 60th 38% 12th 57%
Poor Value 10% 106th 67% 16th 76%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 15% 110th 70% 18th 86%
Negative Impression 3% 128th 81% 14th 67%
Trust To Do The Right Thing 11% 96th 61% 15th 71%
Not Trust To Do The Right Thing 2% 147th 93% 17th 81%
Environment 4% 100th 63% 9th 43%
Social 8% 52nd 33% 5th 24%
Proud To Work For 10% 91st 58% 7th 33%
Embarrassed To Work For 1% 151st 96% 17th 81%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 90% 76th 48% 8th 38%
Best-Practices 92% 56th 36% 6th 29%
Performance 40% 127th 81% 16th 76%
Good Experience 15% 95th 60% 14th 67%
Bad Experience 3% 99th 63% 8th 38%
Fit Online 7% 139th 88% 17th 81%