MBBI - Selfridges

Selfridges scores 57% and is ranked 84th overall. It is 9th in the Fashion sector. Selfridges's strengths are SEO, Brandwatch and Awareness. Its weaknesses are Purpose, Dependability and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
SEO 76% 26th 16% 3rd 30%
Brandwatch 63% 75th 47% 5th 50%
Awareness 62% 95th 60% 10th 100%
Social Media 61% 60th 38% 8th 80%
Quality / Value 56% 115th 73% 9th 90%
CX 55% 89th 56% 7th 70%
ESG 54% 94th 59% 7th 70%
Attitudinal Variables 51% 120th 76% 9th 90%
Usage / Satisfaction 49% 109th 69% 10th 100%
Purpose 48% 92nd 58% 9th 90%
Dependability 39% 99th 63% 9th 90%
Preference 35% 97th 61% 10th 100%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 10% 61st 39% 3rd 30%
Accessible 7% 156th 99% 10th 100%
Trustworthy 11% 106th 67% 7th 70%
Relevant 9% 150th 95% 10th 100%
Friendly 8% 143rd 91% 10th 100%
Innovative 8% 92nd 58% 8th 80%
For People Like Me 4% 155th 98% 10th 100%
Dynamic 6% 74th 47% 9th 90%
Customer Focused 12% 137th 87% 9th 90%
Premium 38% 7th 4% 1st 10%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 13% 82nd 52% 8th 80%
Values 3% 132nd 84% 10th 100%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 9% 93rd 59% 8th 80%
Have Your Back 5% 111th 70% 10th 100%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 3% 97th 61% 10th 100%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 332,280 31st 20% 5th 50%
Youtube Subscribers 10,800 77th 49% 9th 90%
Facebook Likes 504,880 82nd 52% 10th 100%
Facebook Followers 512,256 80th 51% 10th 100%
Mentions 4,533 88th 56% 6th 60%
Authors 3,046 84th 53% 6th 60%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 12% 61st 39% 2nd 20%
Negative Sentiment 20% 63rd 40% 5th 50%
Neutral Sentiment 68% 90th 57% 8th 80%
Sadnesss 14% 18th 11% 1st 10%
Surprise 1% 46th 29% 6th 60%
Anger 8% 122nd 77% 9th 90%
Disgust 3% 82nd 52% 9th 90%
Fear 2% 78th 49% 8th 80%
Joy 17% 63rd 40% 6th 60%
Neutral 55% 70th 44% 4th 40%
Female 53% 33rd 21% 6th 60%
Male 47% 127th 80% 5th 50%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 92% 59th 37% 4th 40%
Search Engine Rankings 4,825 130th 82% 7th 70%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 81% 77th 49% 8th 80%
Logo Recognition 72% 50th 32% 10th 100%
Advertising Seen 4% 137th 87% 10th 100%
Recommend 14% 87th 55% 9th 90%
Net Positive Impression 28% 117th 74% 9th 90%
Net Negative Impression 12% 53rd 34% 6th 60%
Spoken About 6% 93rd 59% 10th 100%
Positive Direction 6% 86th 54% 10th 100%
Sponsorship 2% 74th 47% 9th 90%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 24% 89th 56% 9th 90%
Most Likely To Consider 2% 122nd 77% 10th 100%
Current Customer Of 3% 128th 81% 10th 100%
Ever Customer Of 18% 109th 69% 10th 100%
Satisfied 66% 101st 64% 7th 70%
Dissatisfied 5% 81st 51% 8th 80%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 29% 22nd 14% 3rd 30%
Very Poor Quality 2% 86th 54% 9th 90%
Good Value 35% 132nd 84% 10th 100%
Poor Value 26% 21st 13% 2nd 20%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 21% 70th 44% 9th 90%
Negative Impression 10% 47th 30% 5th 50%
Trust To Do The Right Thing 16% 64th 41% 7th 70%
Not Trust To Do The Right Thing 14% 31st 20% 6th 60%
Environment 8% 45th 28% 8th 80%
Social 5% 101st 64% 9th 90%
Proud To Work For 21% 20th 13% 4th 40%
Embarrassed To Work For 6% 69th 44% 9th 90%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 89% 86th 54% 4th 40%
Best-Practices 75% 132nd 84% 8th 80%
Performance 59% 72nd 46% 4th 40%
Good Experience 20% 63rd 40% 7th 70%
Bad Experience 5% 64th 41% 7th 70%
Fit Online 13% 95th 60% 10th 100%