MBBI - Specsavers

Specsavers scores 60% and is ranked 64th overall. It is 11th in the Retail sector. Specsavers's strengths are Attitudinal Variables, Quality / Value and Awareness. Its weaknesses are Brandwatch, Dependability and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
Attitudinal Variables 82% 17th 11% 6th 29%
Quality / Value 70% 61st 39% 15th 71%
Awareness 70% 50th 32% 2nd 10%
Social Media 61% 61st 39% 9th 43%
SEO 57% 99th 63% 14th 67%
Usage / Satisfaction 57% 69th 44% 10th 48%
ESG 55% 86th 54% 17th 81%
Purpose 54% 64th 41% 7th 33%
CX 53% 95th 60% 8th 38%
Brandwatch 46% 153rd 97% 19th 90%
Dependability 43% 74th 47% 7th 33%
Preference 35% 90th 57% 11th 52%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 13% 33rd 21% 7th 33%
Accessible 40% 19th 12% 7th 33%
Trustworthy 29% 13th 8% 5th 24%
Relevant 28% 16th 10% 5th 24%
Friendly 32% 15th 9% 8th 38%
Innovative 11% 67th 42% 7th 33%
For People Like Me 27% 32nd 20% 8th 38%
Dynamic 6% 85th 54% 12th 57%
Customer Focused 37% 2nd 1% 2nd 10%
Premium 12% 58th 37% 8th 38%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 15% 64th 41% 7th 33%
Values 5% 73rd 46% 8th 38%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 12% 73rd 46% 6th 29%
Have Your Back 8% 75th 47% 9th 43%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 3% 90th 57% 11th 52%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 62,929 82nd 52% 16th 76%
Youtube Subscribers 30,500 50th 32% 11th 52%
Facebook Likes 346,715 91st 58% 13th 62%
Facebook Followers 342,656 93rd 59% 13th 62%
Mentions 5,342 83rd 53% 14th 67%
Authors 4,528 73rd 46% 14th 67%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 10% 88th 56% 15th 71%
Negative Sentiment 27% 25th 16% 2nd 10%
Neutral Sentiment 63% 120th 76% 17th 81%
Sadnesss 17% 10th 6% 3rd 14%
Surprise 2% 9th 6% 3rd 14%
Anger 29% 21st 13% 4th 19%
Disgust 12% 15th 9% 2nd 10%
Fear 4% 26th 16% 5th 24%
Joy 12% 95th 60% 15th 71%
Neutral 24% 145th 92% 19th 90%
Female 35% 108th 69% 18th 90%
Male 65% 55th 35% 4th 19%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 79% 130th 82% 14th 67%
Search Engine Rankings 73,039 63rd 40% 10th 48%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 87% 49th 31% 7th 33%
Logo Recognition 46% 118th 75% 7th 33%
Advertising Seen 28% 19th 12% 1st 5%
Recommend 20% 58th 37% 9th 43%
Net Positive Impression 57% 37th 23% 9th 43%
Net Negative Impression 14% 38th 24% 2nd 10%
Spoken About 14% 39th 25% 3rd 14%
Positive Direction 8% 61st 39% 5th 24%
Sponsorship 4% 41st 26% 1st 5%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 30% 71st 45% 9th 43%
Most Likely To Consider 5% 61st 39% 7th 33%
Current Customer Of 14% 59th 37% 5th 24%
Ever Customer Of 31% 62nd 39% 12th 57%
Satisfied 67% 99th 63% 20th 95%
Dissatisfied 14% 23rd 15% 1st 5%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 25% 36th 23% 7th 33%
Very Poor Quality 5% 29th 18% 2nd 10%
Good Value 65% 49th 31% 11th 52%
Poor Value 19% 45th 28% 5th 24%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 20% 78th 49% 11th 52%
Negative Impression 7% 68th 43% 3rd 14%
Trust To Do The Right Thing 17% 53rd 34% 5th 24%
Not Trust To Do The Right Thing 5% 92nd 58% 1st 5%
Environment 4% 104th 66% 10th 48%
Social 7% 66th 42% 7th 33%
Proud To Work For 11% 82nd 52% 6th 29%
Embarrassed To Work For 5% 96th 61% 7th 33%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 81% 117th 74% 14th 67%
Best-Practices 83% 100th 64% 12th 57%
Performance 70% 40th 26% 3rd 14%
Good Experience 20% 64th 41% 6th 29%
Bad Experience 5% 58th 37% 2nd 10%
Fit Online 3% 155th 98% 21st 100%