MBBI - Starling

Starling scores 51% and is ranked 113th overall. It is 8th in the Financial Services sector. Starling's strengths are Brandwatch, SEO and CX. Its weaknesses are Dependability, Preference and Usage / Satisfaction.

Factor Score Rank Percentile Sector Rank Sector Percentile
Brandwatch 73% 24th 15% 3rd 18%
SEO 63% 69th 44% 8th 47%
CX 62% 38th 24% 4th 24%
Attitudinal Variables 57% 93rd 59% 6th 35%
Awareness 52% 139th 88% 11th 65%
Quality / Value 52% 126th 80% 8th 47%
Purpose 51% 79th 50% 7th 41%
ESG 51% 108th 68% 6th 35%
Social Media 46% 122nd 77% 13th 76%
Dependability 39% 98th 62% 8th 47%
Preference 37% 75th 47% 10th 59%
Usage / Satisfaction 37% 149th 94% 11th 65%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 8% 77th 49% 8th 47%
Accessible 16% 124th 78% 12th 71%
Trustworthy 10% 114th 72% 11th 65%
Relevant 15% 104th 66% 7th 41%
Friendly 10% 122nd 77% 13th 76%
Innovative 33% 11th 7% 4th 24%
For People Like Me 13% 105th 66% 7th 41%
Dynamic 17% 15th 9% 3rd 18%
Customer Focused 17% 78th 49% 5th 29%
Premium 6% 100th 63% 9th 53%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 13% 74th 47% 5th 29%
Values 4% 92nd 58% 8th 47%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 8% 105th 66% 8th 47%
Have Your Back 6% 94th 59% 8th 47%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 4% 75th 47% 10th 59%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 64,174 80th 51% 9th 53%
Youtube Subscribers 4,440 99th 63% 10th 59%
Facebook Likes 29,898 142nd 90% 13th 76%
Facebook Followers 32,986 141st 89% 13th 76%
Mentions 1,515 111th 70% 11th 65%
Authors 964 106th 67% 9th 53%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 10% 88th 56% 4th 24%
Negative Sentiment 12% 118th 75% 13th 76%
Neutral Sentiment 78% 42nd 27% 7th 41%
Sadnesss 1% 148th 94% 16th 94%
Surprise 0% 158th 100% 17th 100%
Anger 8% 122nd 77% 11th 65%
Disgust 0% 158th 100% 17th 100%
Fear 0% 158th 100% 17th 100%
Joy 4% 142nd 90% 12th 71%
Neutral 87% 9th 6% 4th 24%
Female 43% 69th 44% 5th 29%
Male 57% 99th 63% 14th 82%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 92% 59th 37% 12th 71%
Search Engine Rankings 39,750 83rd 53% 10th 59%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 44% 141st 89% 11th 65%
Logo Recognition 35% 144th 91% 13th 76%
Advertising Seen 11% 84th 53% 7th 41%
Recommend 10% 113th 72% 5th 29%
Net Positive Impression 24% 133rd 84% 12th 71%
Net Negative Impression 6% 98th 62% 16th 94%
Spoken About 8% 71st 45% 7th 41%
Positive Direction 11% 37th 23% 4th 24%
Sponsorship 1% 115th 73% 11th 65%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 19% 115th 73% 7th 41%
Most Likely To Consider 5% 72nd 46% 9th 53%
Current Customer Of 6% 96th 61% 9th 53%
Ever Customer Of 6% 140th 89% 12th 71%
Satisfied 11% 157th 99% 16th 94%
Dissatisfied 1% 141st 89% 15th 88%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 10% 118th 75% 5th 29%
Very Poor Quality 2% 70th 44% 14th 82%
Good Value 33% 140th 89% 12th 71%
Poor Value 10% 108th 68% 12th 71%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 15% 104th 66% 7th 41%
Negative Impression 5% 86th 54% 14th 82%
Trust To Do The Right Thing 12% 87th 55% 8th 47%
Not Trust To Do The Right Thing 8% 69th 44% 13th 76%
Environment 5% 81st 51% 7th 41%
Social 6% 82nd 52% 10th 59%
Proud To Work For 12% 69th 44% 7th 41%
Embarrassed To Work For 6% 76th 48% 13th 76%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 96% 47th 30% 11th 65%
Best-Practices 100% 13th 8% 2nd 12%
Performance 57% 74th 47% 11th 65%
Good Experience 14% 106th 67% 9th 53%
Bad Experience 4% 76th 48% 12th 71%
Fit Online 29% 25th 16% 2nd 12%