MBBI - TSB

TSB scores 41% and is ranked 147th overall. It is 14th in the Financial Services sector. TSB's strengths are SEO, Awareness and Brandwatch. Its weaknesses are CX, Usage / Satisfaction and Preference.

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Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Leader	3%	144th	91%	15th	88%
Accessible	16%	119th	75%	10th	59%
Trustworthy	17%	71st	45%	7th	41%
Relevant	7%	155th	98%	17th	100%
Friendly	19%	59th	37%	3rd	18%
Innovative	5%	140th	89%	17th	100%
For People Like Me	8%	145th	92%	15th	88%
Dynamic	3%	150th	95%	17th	100%
Customer Focused	16%	87th	55%	6th	35%
Premium	4%	125th	79%	10th	59%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Purpose	9%	127th	80%	12th	71%
Values	4%	106th	67%	11th	65%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Can Rely On	8%	109th	69%	11th	65%
Have Your Back	5%	110th	70%	10th	59%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
One Preferred	1%	130th	82%	14th	82%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Twitter Followers	56,912	86th	54%	10th	59%
Youtube Subscribers	8,950	79th	50%	5th	29%
Facebook Likes	56,615	137th	87%	12th	71%
Facebook Followers	60,662	138th	87%	12th	71%
Mentions	1,962	106th	67%	9th	53%
Authors	988	104th	66%	8th	47%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Positive Sentiment	9%	99th	63%	5th	29%
Negative Sentiment	30%	18th	11%	2nd	12%
Neutral Sentiment	61%	131st	83%	17th	100%
Sadnesss	7%	58th	37%	4th	24%
Surprise	0%	158th	100%	17th	100%
Anger	27%	24th	15%	3rd	18%
Disgust	2%	111th	70%	7th	41%
Fear	2%	78th	49%	4th	24%
Joy	8%	117th	74%	7th	41%
Neutral	54%	72nd	46%	14th	82%
Female	47%	48th	31%	2nd	12%
Male	53%	113th	72%	16th	94%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
On-Site Seo	85%	98th	62%	14th	82%
Search Engine Rankings	57,214	69th	44%	8th	47%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Unpromted Awareness	82%	73rd	46%	6th	35%
Logo Recognition	63%	60th	38%	6th	35%
Advertising Seen	6%	117th	74%	12th	71%
Recommend	4%	145th	92%	13th	76%
Net Positive Impression	23%	138th	87%	13th	76%
Net Negative Impression	19%	24th	15%	4th	24%
Spoken About	1%	146th	92%	16th	94%
Positive Direction	1%	153rd	97%	17th	100%
Sponsorship	3%	60th	38%	8th	47%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Ever Choose To Use	14%	139th	88%	12th	71%
Most Likely To Consider	1%	132nd	84%	14th	82%
Current Customer Of	4%	118th	75%	13th	76%
Ever Customer Of	13%	120th	76%	7th	41%
Satisfied	13%	155th	98%	14th	82%
Dissatisfied	9%	47th	30%	6th	35%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Very Good Quality	4%	149th	94%	15th	88%
Very Poor Quality	7%	20th	13%	3rd	18%
Good Value	32%	142nd	90%	14th	82%
Poor Value	19%	47th	30%	6th	35%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Positive Impression	9%	142nd	90%	13th	76%
Negative Impression	13%	30th	19%	4th	24%
Trust To Do The Right Thing	11%	97th	61%	9th	53%
Not Trust To Do The Right Thing	13%	41st	26%	6th	35%
Environment	4%	113th	72%	13th	76%
Social	9%	50th	32%	5th	29%
Proud To Work For	10%	92nd	58%	11th	65%
Embarrassed To Work For	9%	42nd	27%	4th	24%

Question	Score	Rank	Percentile	Sector Rank	Sector Percentile
Accessibility	77%	133rd	84%	17th	100%
Best-Practices	67%	153rd	97%	16th	94%
Performance	38%	131st	84%	16th	94%
Good Experience	10%	136th	86%	13th	76%
Bad Experience	8%	37th	23%	6th	35%
Fit Online	8%	135th	85%	15th	88%