MBBI - Virgin Media

Virgin Media scores 49% and is ranked 121st overall. It is 15th in the Technology sector. Virgin Media's strengths are SEO, Social Media and Awareness. Its weaknesses are ESG, Dependability and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
SEO 76% 24th 15% 7th 39%
Social Media 67% 46th 29% 14th 78%
Awareness 62% 100th 63% 12th 67%
Attitudinal Variables 56% 101st 64% 13th 72%
Quality / Value 50% 134th 85% 15th 83%
Brandwatch 49% 146th 92% 16th 89%
Usage / Satisfaction 46% 119th 75% 16th 89%
Purpose 44% 128th 81% 14th 78%
CX 41% 141st 89% 15th 83%
ESG 41% 146th 92% 15th 83%
Dependability 37% 132nd 84% 13th 72%
Preference 33% 140th 89% 17th 94%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 8% 69th 44% 14th 78%
Accessible 19% 100th 63% 10th 56%
Trustworthy 6% 149th 94% 17th 94%
Relevant 17% 80th 51% 11th 61%
Friendly 9% 128th 81% 12th 67%
Innovative 13% 50th 32% 12th 67%
For People Like Me 14% 102nd 65% 11th 61%
Dynamic 10% 40th 25% 9th 50%
Customer Focused 16% 93rd 59% 9th 50%
Premium 14% 39th 25% 7th 39%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 9% 126th 80% 14th 78%
Values 3% 109th 69% 9th 50%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 7% 128th 81% 13th 72%
Have Your Back 4% 134th 85% 14th 78%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 1% 140th 89% 17th 94%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 362,012 28th 18% 7th 39%
Youtube Subscribers 24,300 58th 37% 13th 72%
Facebook Likes 533,895 76th 48% 16th 89%
Facebook Followers 546,566 76th 48% 16th 89%
Mentions 18,000 51st 32% 13th 72%
Authors 9,211 50th 32% 12th 67%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 8% 111th 70% 10th 56%
Negative Sentiment 33% 9th 6% 2nd 11%
Neutral Sentiment 59% 135th 85% 17th 94%
Sadnesss 2% 129th 82% 16th 89%
Surprise 0% 158th 100% 18th 100%
Anger 36% 11th 7% 3rd 17%
Disgust 8% 29th 18% 1st 6%
Fear 1% 130th 82% 14th 78%
Joy 3% 145th 92% 17th 94%
Neutral 50% 88th 56% 15th 83%
Female 35% 108th 69% 4th 22%
Male 65% 55th 35% 15th 83%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 86% 88th 56% 11th 61%
Search Engine Rankings 3,757 133rd 84% 10th 56%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 85% 58th 37% 11th 61%
Logo Recognition 51% 88th 56% 3rd 17%
Advertising Seen 20% 38th 24% 3rd 17%
Recommend 9% 118th 75% 14th 78%
Net Positive Impression 28% 123rd 78% 15th 83%
Net Negative Impression 24% 16th 10% 3rd 17%
Spoken About 10% 59th 37% 5th 28%
Positive Direction 5% 99th 63% 10th 56%
Sponsorship 7% 23rd 15% 6th 33%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 17% 127th 80% 13th 72%
Most Likely To Consider 3% 102nd 65% 13th 72%
Current Customer Of 11% 72nd 46% 7th 39%
Ever Customer Of 20% 102nd 65% 14th 78%
Satisfied 46% 129th 82% 16th 89%
Dissatisfied 30% 7th 4% 2nd 11%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 11% 115th 73% 13th 72%
Very Poor Quality 9% 9th 6% 2nd 11%
Good Value 39% 121st 77% 14th 78%
Poor Value 33% 11th 7% 4th 22%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 12% 122nd 77% 12th 67%
Negative Impression 14% 24th 15% 3rd 17%
Trust To Do The Right Thing 9% 128th 81% 10th 56%
Not Trust To Do The Right Thing 13% 34th 22% 3rd 17%
Environment 3% 121st 77% 12th 67%
Social 4% 113th 72% 6th 33%
Proud To Work For 7% 130th 82% 12th 67%
Embarrassed To Work For 11% 37th 23% 3rd 17%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 72% 149th 94% 18th 100%
Best-Practices 58% 157th 100% 18th 100%
Performance 42% 123rd 79% 9th 53%
Good Experience 10% 138th 87% 16th 89%
Bad Experience 11% 19th 12% 2nd 11%
Fit Online 20% 47th 30% 5th 28%