MBBI - Wayfair

Wayfair scores 55% and is ranked 89th overall. It is 5th in the Home sector. Wayfair's strengths are Quality / Value, Awareness and Brandwatch. Its weaknesses are Purpose, Dependability and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
Quality / Value 62% 97th 61% 14th 67%
Awareness 62% 102nd 65% 6th 29%
Brandwatch 62% 90th 57% 14th 67%
SEO 60% 83rd 53% 4th 19%
Social Media 58% 75th 47% 2nd 10%
Attitudinal Variables 55% 105th 66% 10th 48%
CX 54% 90th 57% 6th 29%
Usage / Satisfaction 51% 97th 61% 5th 24%
ESG 49% 112th 71% 14th 67%
Purpose 48% 94th 59% 5th 24%
Dependability 40% 94th 59% 5th 24%
Preference 37% 77th 49% 5th 24%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 4% 140th 89% 19th 90%
Accessible 30% 48th 30% 5th 24%
Trustworthy 9% 122nd 77% 11th 52%
Relevant 17% 79th 50% 5th 24%
Friendly 10% 115th 73% 13th 62%
Innovative 15% 39th 25% 4th 19%
For People Like Me 13% 107th 68% 11th 52%
Dynamic 5% 96th 61% 9th 43%
Customer Focused 13% 123rd 78% 17th 81%
Premium 7% 93rd 59% 16th 76%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 11% 100th 63% 6th 29%
Values 5% 88th 56% 5th 24%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 8% 101st 64% 8th 38%
Have Your Back 7% 87th 55% 5th 24%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 4% 77th 49% 5th 24%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 10,987 137th 87% 14th 67%
Youtube Subscribers 0 158th 100% 21st 100%
Facebook Likes 7,903,663 23rd 15% 2nd 10%
Facebook Followers 7,922,004 23rd 15% 2nd 10%
Mentions 23,000 44th 28% 2nd 10%
Authors 9,015 51st 32% 2nd 10%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 8% 111th 70% 18th 86%
Negative Sentiment 22% 55th 35% 5th 24%
Neutral Sentiment 70% 78th 49% 7th 33%
Sadnesss 5% 83rd 53% 9th 43%
Surprise 1% 46th 29% 9th 43%
Anger 15% 71st 45% 14th 67%
Disgust 4% 68th 43% 10th 48%
Fear 2% 78th 49% 12th 57%
Joy 14% 80th 51% 18th 86%
Neutral 59% 56th 35% 4th 19%
Female 54% 31st 20% 12th 57%
Male 46% 134th 85% 13th 62%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 100% 16th 10% 2nd 10%
Search Engine Rankings 60,476 67th 42% 18th 86%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 64% 117th 74% 9th 43%
Logo Recognition 49% 103rd 65% 9th 43%
Advertising Seen 21% 33rd 21% 4th 19%
Recommend 12% 101st 64% 5th 24%
Net Positive Impression 33% 96th 61% 7th 33%
Net Negative Impression 11% 63rd 40% 6th 29%
Spoken About 9% 69th 44% 4th 19%
Positive Direction 8% 64th 41% 4th 19%
Sponsorship 0% 140th 89% 17th 81%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 23% 93rd 59% 5th 24%
Most Likely To Consider 5% 70th 44% 5th 24%
Current Customer Of 6% 103rd 65% 4th 19%
Ever Customer Of 19% 104th 66% 5th 24%
Satisfied 74% 65th 41% 15th 71%
Dissatisfied 10% 37th 23% 8th 38%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 12% 110th 70% 19th 90%
Very Poor Quality 3% 57th 36% 5th 24%
Good Value 52% 80th 51% 6th 29%
Poor Value 11% 94th 59% 8th 38%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 16% 102nd 65% 5th 24%
Negative Impression 6% 75th 47% 5th 24%
Trust To Do The Right Thing 12% 94th 59% 5th 24%
Not Trust To Do The Right Thing 6% 87th 55% 5th 24%
Environment 3% 116th 73% 11th 52%
Social 3% 126th 80% 10th 48%
Proud To Work For 7% 128th 81% 12th 57%
Embarrassed To Work For 4% 100th 63% 9th 43%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 100% 16th 10% 1st 5%
Best-Practices 83% 100th 64% 15th 75%
Performance 53% 88th 56% 8th 38%
Good Experience 13% 114th 72% 6th 29%
Bad Experience 4% 77th 49% 5th 24%
Fit Online 19% 53rd 34% 1st 5%