MBBI - WH Smith
WH Smith scores 57% and is ranked 81st overall. It is 14th in the Retail sector. WH Smith's strengths are Brandwatch, SEO and Attitudinal Variables. Its weaknesses are Purpose, Dependability and Preference.
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Leader |
6% |
101st |
64% |
12th |
57% |
| Accessible |
30% |
43rd |
27% |
12th |
57% |
| Trustworthy |
26% |
22nd |
14% |
8th |
38% |
| Relevant |
15% |
96th |
61% |
20th |
95% |
| Friendly |
20% |
50th |
32% |
17th |
81% |
| Innovative |
4% |
144th |
91% |
20th |
95% |
| For People Like Me |
19% |
66th |
42% |
13th |
62% |
| Dynamic |
3% |
132nd |
84% |
20th |
95% |
| Customer Focused |
18% |
65th |
41% |
19th |
90% |
| Premium |
13% |
55th |
35% |
7th |
33% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Purpose |
7% |
142nd |
90% |
18th |
86% |
| Values |
2% |
147th |
93% |
20th |
95% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Can Rely On |
9% |
97th |
61% |
14th |
67% |
| Have Your Back |
4% |
132nd |
84% |
17th |
81% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| One Preferred |
2% |
128th |
81% |
15th |
71% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Twitter Followers |
66,611 |
77th |
49% |
14th |
67% |
| Youtube Subscribers |
7,900 |
82nd |
52% |
15th |
71% |
| Facebook Likes |
66,914 |
133rd |
84% |
19th |
90% |
| Facebook Followers |
68,542 |
133rd |
84% |
19th |
90% |
| Mentions |
9,220 |
61st |
39% |
8th |
38% |
| Authors |
6,156 |
59th |
37% |
8th |
38% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Positive Sentiment |
7% |
126th |
80% |
20th |
95% |
| Negative Sentiment |
14% |
105th |
66% |
11th |
52% |
| Neutral Sentiment |
79% |
36th |
23% |
7th |
33% |
| Sadnesss |
9% |
42nd |
27% |
8th |
38% |
| Surprise |
0% |
158th |
100% |
21st |
100% |
| Anger |
9% |
112th |
71% |
14th |
67% |
| Disgust |
2% |
111th |
70% |
15th |
71% |
| Fear |
4% |
26th |
16% |
5th |
24% |
| Joy |
27% |
31st |
20% |
4th |
19% |
| Neutral |
49% |
90th |
57% |
10th |
48% |
| Female |
44% |
59th |
38% |
10th |
50% |
| Male |
56% |
104th |
66% |
12th |
57% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| On-Site Seo |
93% |
46th |
29% |
4th |
19% |
| Search Engine Rankings |
23,676 |
99th |
63% |
15th |
71% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Unpromted Awareness |
88% |
26th |
16% |
3rd |
14% |
| Logo Recognition |
45% |
123rd |
78% |
9th |
43% |
| Advertising Seen |
2% |
150th |
95% |
17th |
81% |
| Recommend |
15% |
79th |
50% |
15th |
71% |
| Net Positive Impression |
47% |
65th |
41% |
15th |
71% |
| Net Negative Impression |
13% |
47th |
30% |
3rd |
14% |
| Spoken About |
4% |
113th |
72% |
17th |
81% |
| Positive Direction |
3% |
134th |
85% |
19th |
90% |
| Sponsorship |
1% |
130th |
82% |
14th |
67% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Ever Choose To Use |
27% |
79th |
50% |
12th |
57% |
| Most Likely To Consider |
2% |
117th |
74% |
15th |
71% |
| Current Customer Of |
6% |
101st |
64% |
14th |
67% |
| Ever Customer Of |
41% |
36th |
23% |
4th |
19% |
| Satisfied |
67% |
95th |
60% |
19th |
90% |
| Dissatisfied |
7% |
57th |
36% |
3rd |
14% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Very Good Quality |
19% |
64th |
41% |
13th |
62% |
| Very Poor Quality |
2% |
71st |
45% |
5th |
24% |
| Good Value |
60% |
67th |
42% |
15th |
71% |
| Poor Value |
30% |
14th |
9% |
2nd |
10% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Positive Impression |
19% |
82nd |
52% |
13th |
62% |
| Negative Impression |
6% |
77th |
49% |
4th |
19% |
| Trust To Do The Right Thing |
12% |
93rd |
59% |
14th |
67% |
| Not Trust To Do The Right Thing |
4% |
113th |
72% |
5th |
24% |
| Environment |
3% |
127th |
80% |
14th |
67% |
| Social |
5% |
100th |
63% |
15th |
71% |
| Proud To Work For |
8% |
121st |
77% |
12th |
57% |
| Embarrassed To Work For |
3% |
129th |
82% |
14th |
67% |
| Question |
Score |
Rank |
Percentile |
Sector Rank |
Sector Percentile |
| Accessibility |
96% |
47th |
30% |
3rd |
14% |
| Best-Practices |
92% |
56th |
36% |
6th |
29% |
| Performance |
36% |
137th |
88% |
18th |
86% |
| Good Experience |
15% |
102nd |
65% |
17th |
81% |
| Bad Experience |
3% |
92nd |
58% |
5th |
24% |
| Fit Online |
9% |
130th |
82% |
15th |
71% |