MBBI - WhatsApp

WhatsApp scores 79% and is ranked 16th overall. It is 6th in the Online sector. WhatsApp's strengths are Social Media, Awareness and SEO. Its weaknesses are ESG, Dependability and Preference.

Factor Score Rank Percentile Sector Rank Sector Percentile
Social Media 92% 4th 3% 4th 40%
Awareness 85% 15th 9% 5th 50%
SEO 85% 8th 5% 7th 70%
Quality / Value 77% 34th 22% 3rd 30%
Attitudinal Variables 73% 33rd 21% 6th 60%
CX 69% 19th 12% 7th 70%
Purpose 68% 28th 18% 6th 60%
Usage / Satisfaction 68% 31st 20% 3rd 30%
Brandwatch 64% 69th 44% 5th 50%
ESG 59% 71st 45% 6th 60%
Dependability 53% 28th 18% 4th 40%
Preference 45% 34th 22% 5th 50%

Attitudinal Variables

Question Score Rank Percentile Sector Rank Sector Percentile
Leader 9% 65th 41% 7th 70%
Accessible 43% 14th 9% 4th 40%
Trustworthy 18% 62nd 39% 3rd 30%
Relevant 30% 12th 8% 4th 40%
Friendly 21% 45th 28% 2nd 20%
Innovative 13% 47th 30% 6th 60%
For People Like Me 33% 15th 9% 1st 10%
Dynamic 10% 42nd 27% 8th 80%
Customer Focused 18% 59th 37% 5th 50%
Premium 6% 107th 68% 6th 60%

Purpose

Question Score Rank Percentile Sector Rank Sector Percentile
Purpose 22% 31st 20% 6th 60%
Values 11% 23rd 15% 5th 50%

Dependability

Question Score Rank Percentile Sector Rank Sector Percentile
Can Rely On 16% 41st 26% 5th 50%
Have Your Back 17% 14th 9% 2nd 20%

Preference

Question Score Rank Percentile Sector Rank Sector Percentile
One Preferred 9% 34th 22% 5th 50%

Social Media

Question Score Rank Percentile Sector Rank Sector Percentile
Twitter Followers 4,170,336 8th 5% 5th 50%
Youtube Subscribers 1,730,000 7th 4% 5th 50%
Facebook Likes 33,411,668 11th 7% 5th 50%
Facebook Followers 37,700,577 9th 6% 5th 50%
Mentions 2,000,000 9th 6% 6th 60%
Authors 758,000 8th 5% 6th 60%

Brandwatch

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Sentiment 5% 143rd 91% 10th 100%
Negative Sentiment 14% 105th 66% 7th 70%
Neutral Sentiment 81% 27th 17% 1st 10%
Sadnesss 8% 49th 31% 7th 70%
Surprise 0% 158th 100% 10th 100%
Anger 24% 32nd 20% 1st 10%
Disgust 1% 140th 89% 10th 100%
Fear 1% 130th 82% 10th 100%
Joy 16% 69th 44% 5th 50%
Neutral 50% 88th 56% 5th 50%
Female 35% 108th 69% 8th 80%
Male 65% 55th 35% 4th 40%

SEO

Question Score Rank Percentile Sector Rank Sector Percentile
On-Site Seo 85% 98th 62% 9th 90%
Search Engine Rankings 58 151st 96% 5th 50%

Awareness

Question Score Rank Percentile Sector Rank Sector Percentile
Unpromted Awareness 89% 21st 13% 5th 50%
Logo Recognition 88% 23rd 15% 5th 50%
Advertising Seen 12% 79th 50% 8th 80%
Recommend 48% 3rd 2% 1st 10%
Net Positive Impression 63% 23rd 15% 3rd 30%
Net Negative Impression 9% 75th 47% 6th 60%
Spoken About 33% 6th 4% 3rd 30%
Positive Direction 15% 20th 13% 5th 50%
Sponsorship 4% 39th 25% 5th 50%

Usage / Satisfaction

Question Score Rank Percentile Sector Rank Sector Percentile
Ever Choose To Use 60% 9th 6% 3rd 30%
Most Likely To Consider 14% 18th 11% 3rd 30%
Current Customer Of 55% 3rd 2% 2nd 20%
Ever Customer Of 8% 132nd 84% 5th 50%
Satisfied 81% 34th 22% 5th 50%
Dissatisfied 1% 138th 87% 8th 80%

Quality / Value

Question Score Rank Percentile Sector Rank Sector Percentile
Very Good Quality 26% 35th 22% 3rd 30%
Very Poor Quality 2% 65th 41% 7th 70%
Good Value 65% 48th 30% 2nd 20%
Poor Value 9% 119th 75% 8th 80%

ESG

Question Score Rank Percentile Sector Rank Sector Percentile
Positive Impression 39% 18th 11% 5th 50%
Negative Impression 11% 43rd 27% 5th 50%
Trust To Do The Right Thing 17% 51st 32% 5th 50%
Not Trust To Do The Right Thing 21% 15th 9% 4th 40%
Environment 5% 82nd 52% 8th 80%
Social 8% 56th 35% 7th 70%
Proud To Work For 16% 44th 28% 6th 60%
Embarrassed To Work For 11% 36th 23% 4th 40%

CX

Question Score Rank Percentile Sector Rank Sector Percentile
Accessibility 45% 158th 100% 10th 100%
Best-Practices 100% 13th 8% 3rd 30%
Performance 87% 15th 10% 4th 40%
Good Experience 39% 12th 8% 5th 50%
Bad Experience 7% 45th 28% 7th 70%
Fit Online 42% 8th 5% 5th 50%